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Executive telephone answering

The specialist telephone answering service from officemanagers

officemanagers is a specialised call handling service designed for professional business users. Whether you are diverting your call to us, or using your dedicated line as a stand-alone system, your officemanager will answer in your company style and deal with calls in accordance with your criteria. Also your allocated officemanager will be the only person to answer your calls, which gives your customers and suppliers a point of reference when they call in your absence.

Some of the benefits of the officemanagers telephone answering service are:

· Complete management, prioritisation and assessment of calls

· Decisions taken on calls based on your criteria

· Maintains your professional business image

· The next best thing to actually talking to you

· Dedicated telephone lines set up for you

· Calls handled professionally and efficiently

· No call time limit; we have time to assist the caller

· Full business and secretarial service available to you in-house

· Call to collect your messages free anytime from 0830 to 1830 Monday to Friday

· Messages relayed via one of the many call referral methods detailed below

· Ansaphone set up outside your office hours

Charges are based on four usage levels, which cover a set number of calls per month. All additional calls over your usage allowance incur an additional cost.

The service operates from 0900 to 1730 hours, Monday to Friday.

The service is for a two month (60 day) term initially, and thereafter can be cancelled or continued on a one term (30 day) basis.

Payment is required in advance, and in with the initial first payment an additional amount will be required to cover any extra calls or referral charges. Any unused balance will be refunded at the termination of the service.

Call Report is a service which makes note of all incoming calls to your phone, listing message number, date call received, time call received, who called and their telephone number if given. This information is sent to you by post at the end of each month.

We can refer your call messages to you by telephone, pager, fax, e-mail, or by SMS to your mobile (call for details).

You can also collect your messages free by calling our main office number any time between 0830 and 1830 Monday to Friday.

Message referral charges are for United Kingdom destinations only. For international message referral charges please ask.

The ansaphone will be set up for you on your dedicated line.

Your allocated officemanager is available on their mobile telephone number for you to contact and discuss your business requirements outside office hours seven days a week.

See also our temporary telephone answering service.

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Pricing information

Low Usage

£50 per month (covers the first 50 calls received)

Standard Usage

£70 per month (covers the first 100 calls)

Intermediate Usage

£95 per month (covers the first 180 calls)

High Usage

£120 per month (covers the first 250 calls)

Initial set-up charge

£50

Extra set-up cost for referral charges etc.

£10 (unused balance is refundable)

Additional calls over usage allowance

£1 each

‘Call Report’ service

£7.50 per month

We can refer your messages to you by…

…telephone at 25p per minute

…mobile phone at 60p per minute

…pager at 40p per minute

…fax at 25p per call plus 80p per A4 sheet sent

…e-mail at 25p per call message

…or by SMS to your mobile at 25p (call for details)

These message referral methods and associated prices

also apply to the fax bureau/answering service.

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